ONLINE APPOINTMENT SCHEDULING
Grow on schedule
Book more appointments, reduce no-shows, and keep your patients coming back with time-saving automation.
Schedule. Remind. Rebook. All from one platform
Get More Leads
Make it easy for visitors to book appointments and attract more patients with simplified digital scheduling and a frictionless booking process.
Reduce No-Shows
Cut last-minute cancellations and missed appointments with automated text reminders that can reduce no-shows by up to 23%.
Increase Repeat Visits
Keep your patient’s care consistent and your schedule full with automated text and email recall campaigns.
Enable bookings via Google Search & Maps
Reserve with Google
Activate a “Book Online” button on your Google Business Profile and give millions of prospects searching for the services you offer, a convenient way to request an appointment with you.
Book more appointments with online scheduling
Online Booking Widget
Modernize your booking and attract new patients 24/7 with easy self-book appointments on your websites, Google Business Profile, social media and more.
Schedule any way you want
Configurable Scheduling Options
Set up your scheduling widget to offer appointments that vary by duration, service, provider, and location. Birdeye is built to handle booking no matter how complex your schedule or process.
Minimize no-shows and cancellations
Appointment Reminders
Send automated appointment reminders over text and email to give your patients all the information they need to make their appointments. And make it easy to confirm, cancel, or reschedule in just one click.
Everything local businesses need to grow
Tailored digital marketing plans by experienced marketing experts to grow your business
Create loyalty with automated follow ups
Recall Campaigns
Keep patients coming back with automated, text-friendly, and completely customizable reminder campaigns designed to turn first-time visitors into repeat patients.
Optimize with online intake forms
Patients Intake Forms
Create a quick and convenient booking experience for both you and your patients. Online intake forms automatically push data to your PMS – both saving time and eliminating data entry errors.
Plug into key integrations
Appointments Integration
Forget manual appointment booking, reminder calls, and data entry. Birdeye auto syncs with your PMS via two-way integrations so you can manage your schedule, sync health records, and view all upcoming appointments on a single dashboard.
Improve results with insights
Reporting
Dive deeper to track metrics related to bookings, confirmations, and no-shows. Track critical metrics about appointment reminder and recall campaigns to assess what’s working.
Birdeye customers get results
Birdeye makes it easy to communicate with all of our customers. 35% of all our business comes through texting.
Scott Hansen
Senior Director
Extra Space Storage
It is a really good way to direct all customers to the appropriate review sites. It makes it so easy to manage the entire experience process.
Sarah Balducci
Director of Marketing
Bekins Moving Solutions
Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.
Brandon Dowdy-Ernst
CXO
Smile Workshop
Products that pair well with Appointments
Birdeyes is the only comprehensive platform for customer experience to offer a range of products that scale with your businesses. Explore other products that pair with Appointments.
Reviews
Automatically generate reviews and amplify them where they matter the most.
Messaging
Connect with customers across any digital channel from one simple inbox.
Webchat
Engage visitors movement they reach your site to grow sales and delight customers.
Meet the all-in-one platform to drive
customer acquisition and retention
Birdeyes is the only comprehensive platform for customer experience to offer a range of products that scale with your business. Explore other products that pair with Appointments.
Drive Traffic
Put your business at the top of search with a stellar online reputation and local SEO.
Listing
Reviews
Referrals
Pages
Google Seller Ratings
Connect & Convert
Message customers from anywhere, stand out on social and collect payment faster.
Messaging
Webchat
Mass Texting
Appointments
Social
Payments
Raise The Bar
Create exceptional experiences that boost brand loyalty and set you apart from the competition.
Surveys
Insights
Benchmarking
Ticketing
Resources
Grow your business on schedule with appointments software
In this free guide, you’ll learn what appointments software is and how it can benefit your business for a healthier bottom line.
Modernize your practice with a complete digital experience from Birdeye
Learn how Birdeye’s all-in-one platform can help streamline scheduling, communication, and payment processing from a single dashboard.
Happy patients, healthy growth: Experience Marketing for healthcare practices
Here’s how your team can use the power of patient experience to capture surging search traffic & ensure that your practice is the obvious choice online.
Start Growing with Birdeye Today
See why more than 100,000 local businesses choose Brideye
Frequently Asked Questions
What is online appointment scheduling software?
Online appointment scheduling software, sometimes referred to as web-based appointments software, is a digital solution that lets your customers or patients book, schedule, or cancel their appointments through an online widget or calendar. It is a great way to automate your appointment scheduling process so you can save time, money, and resources.
Why is online appointment scheduling important?
Real-time online appointment scheduling makes your local business and its services readily available and accessible to your customers the moment they need it. It’s a great way to both improve your customer experience and give your customers more control and flexibility over their appointments booking process. Online appointment scheduling also increases the efficiency of your business by automating the appointment booking process so your team can reduce their time spent on the phone and focus on other important tasks.
How does Birdeye Appointments work?
Birdeye Appointments gives local businesses an easy-to-use, end-to-end appointments solution to manage scheduling, reminders, and recall helping you be available 24X7, reduce no-shows, and grow your practice.
How frequently will my online calendar update based on my schedule?
Birdeye Appointments automatically reads and writes to your CRM or health record system every few minutes so you can show customers your real-time availability when they book online. This also minimizes scheduling issues like double bookings.
How can we enable online scheduling on our website?
Once you have customized your online booking availability, you will have a ‘Book Now’ widget that you can put on your website, social media profiles, and Google Business page. If you do not have a web designer or marketing agency, Birdeye can help in making the change your website and social media profiles.
Can I gather insurance information with an online appointment booking?
Yes, Birdeye Appointments provides an option that allows you to collect patient insurance information when an appointment is booked.
Can I add additional questions or fields in my booking form?
Yes, you can add as many fields and questions as you like in the appointment booking form.
Can I include a booking option in my appointment recall messages?
Yes. You can include an online booking option in your recall messages so that customers can easily book their follow-up appointments online. If your office is set up with appointment workflows, your messages can display available time slots so patients can book in a single click.
What reporting capabilities do I have with Birdeye Appointments?
With Birdeye Appointments, you can get actionable insights to improve team performance and boost ROI. Our reports allow you to track:
- Appointments booked
- No-shows
- Cancellations
- Reschedules
- Response status on reminders, varying between pending, confirmed, canceled, and rescheduled
- Bookings from recall messages
- Doctors and providers getting the most number of bookings
- View new versus returning patients
How is Birdeye Appointments different from other appointment software?
Birdeye is the only company that offers an all-in-one platform to manage all your customer engagement. It is an online appointment scheduling service that lets you manage your reminders, recalls, reviews, listings, referrals, and even payments from one single place.
How do I get started with Birdeye Appointments?
Get started with Birdeye’s appointment scheduling software by booking a demo at this link.
