Grow on schedule

Real-time online appointment scheduling makes your local business and its services readily available and accessible to your customers the moment they need it. It’s a great way to both improve your customer experience and give your customers more control and flexibility over their appointments booking process. Online appointment scheduling also increases the efficiency of your business by automating the appointment booking process so your team can reduce their time spent on the phone and focus on other important tasks.

Birdeye Appointments gives local businesses an easy-to-use, end-to-end appointments solution to manage scheduling, reminders, and recall helping you be available 24X7, reduce no-shows, and grow your practice.

Birdeye Appointments automatically reads and writes to your CRM or health record system every few minutes so you can show customers your real-time availability when they book online. This also minimizes scheduling issues like double bookings.

Once you have customized your online booking availability, you will have a ‘Book Now’ widget that you can put on your website, social media profiles, and Google Business page. If you do not have a web designer or marketing agency, Birdeye can help in making the change your website and social media profiles.

Yes, Birdeye Appointments provides an option that allows you to collect patient insurance information when an appointment is booked.

Yes, you can add as many fields and questions as you like in the appointment booking form.

Yes. You can include an online booking option in your recall messages so that customers can easily book their follow-up appointments online. If your office is set up with appointment workflows, your messages can display available time slots so patients can book in a single click.

With Birdeye Appointments, you can get actionable insights to improve team performance and boost ROI. Our reports allow you to track:

• Appointments booked
• No-shows
• Cancellations
• Reschedules
• Response status on reminders, varying between pending, confirmed, canceled, and rescheduled
• Bookings from recall messages
• Doctors and providers getting the most number of bookings
• View new versus returning patients

Birdeye is the only company that offers an all-in-one platform to manage all your customer engagement. It is an online appointment scheduling service that lets you manage your reminders, recalls, reviews, listings, referrals, and even payments from one single place.

Get started with Birdeye’s appointment scheduling software by booking a demo at this link.